My hard work has paid off.
One passenger that I’ve checked-in a week ago sent me a “token of appreciation” in the office today. I got surprised for I didn’t expect it. I am so happy not only because of the items, a pedicure tools here that I received but for the thought that she’s delighted with the service I provided and that “I am appreciated”. Everyday at work we usually often encounter rude and peevish passengers and only few are kind to give compliments. It really feels good to be complimented. It inspire us to work best.
This passenger was checking-in on flight SQ221 @ 2010 hrs to Sydney . She came to my counter with her eyes a bit swollen. She made a last-minute booking for her mother was in a very critical condition in the hospital and was waiting for her to come. She was scared and nervous might she won’t see her mom alive. The flight was completely full so her booking was only on a “waitlist” meaning she has to wait until flight finalized and in case there’s any unclaimed or available seat then it will be given to her but if all showed up then there’s no way she can get on to the flight. I can feel the pain she’s going through and I wanted to help her but I can’t do anything, it’s out of my hand. Passenger tried to book to other airlines but they were also full.
I tried to find alternatives. I checked the next available flight which was SQ231 after midnight flight and found out it was also full but still have two seats available. I asked my Duty Manager if I could take the passenger on the flight and I got permission so I offered the passenger the after midnight flight. Passenger was happy to know that we can confirm her on the next flight. I was happy too. I thought her problem solved but when I tried to take her as “go show” on the next flight I couldn’t due to some ticket issues. Her booking was an airline frequent flyer redemption and so was not ticketed. I had to call “Krisflyer redemption Office” to rebook and issue her a ticket. Krisflyer side was also very helpful even though it’s so complicated making a redemption booking on the spot especially when the flight is full but Krisflyer made it. It took so long before everything get settled. Thanks God madam was able to fly. I hope all goes well with her mom. I finished a bit late but t’was fine. I didn’t regret getting stuck helping her. You know that feeling when you helped and made someone smile and happy, it’s the best feeling.
Make life beautiful for others! Put a smile on your their faces.
After I resigned from my work immediately I flew back home. This time it was a good and happy trip for me because it was the first time I traveled with company, my sister. My sister who is working in Africa went home for a vacation. We colluded to keep her vacation secret to our family to surprise them all. We took same date and same flight heading to Philippines and we met on our stop-over in Abu Dhabi. It was a long tiring journey but I and my sister had too much fun in the plane though. It feels like heaven and tiredness and sleepiness turned to big smiles and rant once we landed and saw our beloved family standing outside the airport. Everyone indeed got surprise for my sister’s coming and of course they were so happy seeing me back again for it’s been very long time we were away from each other. Now I’m finally home.
There is no really place like home.
We didn’t waste the precious time God had given to us, the opportunity of being together so we made some bondings. Since, it was summer time so our trip was to go in a cold and refreshing places such as Enchanted River which is famous for its mysterious depth and deep sky blue color, Emaar’s wave pool and Panas Falls. I, we have enjoyed the trip a lot. I can’t believe that I have never seen those lovely places before. What a beautiful and wonderful God’s creations that has to be visited. How great thou art.
To be with your family makes Life more Beautiful!!!
Posted in: country
, Wordless Wednesday
My youngest brother has just arrived from a four days Jamboree. So sweet of him for the first time he bought a very delicious and expensive presents for us. We’re happy and glad that through their activities he has been molded as a good Filipino citizen, responsible individual and independent person and yet he learned how to socialize and mingle with others people. Thanks BSP! We love you Bro!
When I woke up this morning this is the first wonderful thing that caught my eyes. A flower that just grows in our ground. I love the color combination so good in the eyes. I like it!
“Savor every moments with your family”
We start to collect family photos for we know sooner or later each member of the family will become too busy with our own lives, and others will depart and one by one will get married. No more time for each other, no more bonding and might may not see each other for long time.
So, while we still the have chance we take family photos because it’s seldom for us to be complete and intact. A time like this is very limited that is why we make the most out of it. And that one day, we’ll have something to reminisce and embrace with when we are away and alone. And when we become old, we have something to show to our grandchildren who our family was. It’s the memory that counts for we could not bring back the past.
Right now, I am taking my time with my family while I still have the chance to be with them so that time will not come that I will regret each day I wasted and took my family for granted.
Posted in: people
, Wordless Wednesday
Tagged: basic safety training
, saving lives
, seaman's book
That’s me. I just looks like a dummy.He…he…he…. It was during our actual training “Saving lives on Fire” on our Basic Safety Training with Personal Survival & Social Responsibility or BSST w/ PSSR course. I took this training for me to get a Seaman’s Book. I was suppose to work on board in Norwegian Cruise Line Int’l but unfortunately I wasn’t able due to some circumstances occurred. It might not God’s will for me or it was not yet the right time. I believe all things work together for my own good. I had no regrets for I learned and gained a lot from the training aside of I enjoyed it. My co-trainees were very thoughtful, always giving me consideration and treated me so special because I was the only girl in the group. We’re almost 30 trainees and we had one week of challenges, excitements and fun together.
This is my first entry in WW. I’m so excited to join. I am looking forward to post my entry every week. I took this in our place. Isn’t this amazing? It reminds me of God’s greatness.